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2022-04-16
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Flexible use of modern computer, communication, big data technology and other technologies has built a highway bridge for communication between hospitals and patients. At the same time, the system software also provides daily care and service items for employees who have worked hard. The requirements for follow-up work in the hospital depend on:
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According to the follow-up of hospital staff, the business of the hospital can be expanded from the hospital to inside and outside the hospital, which can carry out specific guidance for patients' recovery, relieve patients' pressure and improve the image and service level of the hospital. Everyone's system software is connected with the hospital's his system software. His publishes the information content of outpatient, inpatient and inpatient to everyone's follow-up service platform. The service platform will send information tips to patients on time according to the diagnosis information content of patients, and provide specific guidance for patients to recover.
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Telephone follow-up, build a service platform for nurse patient communication, let patients feel care, promote the improvement of medical staff service projects, improve the service purpose with patients as the core, and improve the competitiveness of the hospital. After the patient is hospitalized in the hospital, the staff will carry out a telephone return visit to the patient seven days after hospitalization, specifically guide the recovery in the middle and later stage, and carry out a telephone return visit to comment on the overall service items in the work of the hospital.
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According to the telephone follow-up, we can track the quality of medical products, improve the service skills of doctors, and apply the data given for scientific research and employee performance appraisal and promotion.
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Create harmonious doctor-patient conflicts and reduce medical risks.
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Change the shortcomings of human telephone return visit in the past, and improve work efficiency and quality.
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Carry out information care for employees and their relatives on holidays, birthdays, etc.
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