Through the intelligent follow-up system, not only can patients' opinions and suggestions on the quality of hospital medical care and hospital management be understood, but also through the system's satisfaction survey and summary analysis, scientific research follow-up, and health education functions, the hospital can timely grasp relevant situations, make decisions, improve the level of pre hospital and post hospital services, empower the construction of smart hospitals, and enhance the hospital's competitiveness.

慢性病随访软件

Chronic disease follow-up software

随访方法多样化

Diversified follow-up methods

系统支持微信、短信、AI人工智能、二维码、电话多种方法，可以组合使用，随访举例一家**医院门诊量平均为4000-5000，正常需要配10小我私家举行随访，一个AI随访机械人可以拨打800个电话，是人工随访的4.5倍，凭证没有接通或完成的电话，人工在举行干预二次随访，提高了随访完成率又提高了事情效率。

The system supports multiple methods such as WeChat, SMS, AI artificial intelligence, QR code, and phone, which can be combined for use. For example, a hospital has an average outpatient volume of 4000 to 5000, and 10 people are required for normal follow-up. An AI follow-up robot can make 800 calls, which is 4.5 times higher than manual follow-up. Based on the number of calls that have not been connected or completed, manual intervention is used for secondary follow-up, improving the completion rate of follow-up and improving work efficiency.

慢性病随访软件

Chronic disease follow-up software

医院客户关系治理（CRM）不但仅是简朴的电话患者，当今医院客户不再以或产品为基础。相反，他们在与客户效劳互动后的感受会对未来的康健需求决议爆发较大的影响。优异的互动可以坚持客户的知足度和忠诚度，在医院客户体验（CX）方面的竞争，医院治理层拥有重大的时机来使用有用的医院客户治理计划（Health CRM）来提高忠诚度，并提升知足度及经济**。

Hospital customer relationship management (CRM) is not just about phone patients, and today's hospital customers are no longer based on price or product. On the contrary, their feelings after interacting with customer service will have a significant impact on future health demand decisions. Good interaction can maintain customer satisfaction and loyalty. In the competition of hospital customer experience (CX), hospital management has a huge opportunity to utilize effective hospital customer management solutions (Health CRM) to improve loyalty, satisfaction, and economy.

慢性病随访软件

Chronic disease follow-up software

构建智能专科，病人筛选系统，实现个性化随访

Building an intelligent specialized and patient screening system to achieve personalized follow-up

自界说随访规则，凭证各科室患者专科特点设置随访日期、随访周期。凭证疾病、手术、药品来筛选患者，凭证病种、术式等设计专科化表单，例如：①慢病患者随访，其包括随访、糖尿病随访、通例随访、肾病综合症病人随访、肺结节随访等。

Customize follow-up rules and set follow-up dates and cycles based on the specific characteristics of patients in each department. Select patients according to diseases, operations and drugs, and design specialized forms according to disease types and surgical methods, for example: ① Follow up of chronic disease patients, including follow-up, follow-up of diabetes, routine follow-up, follow-up of patients with nephrotic syndrome, follow-up of pulmonary nodules, etc.

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